Q: Which types of batteries are available for selection?
A: Our standard configuration includes a Lead-acid battery. However, we can accommodate a lithium battery upon customer request, ensuring flexibility for your specific needs.
Q: How do you handle after-sales service?
A: Within the warranty period, all services are complimentary, excluding wear-and-tear parts and any damage caused by human error. Simply provide us with the defective parts, and we will repair or replace them at no charge to you.
Q: Can you provide details on the pricing of your floor cleaning machines?
A: We prioritize delivering top-tier quality in our products. Based on this high standard, you will receive a price that is both reasonable and
satisfying!
Q: Is it possible to receive a video demonstration showing how the floor cleaning machine operates?
A: Absolutely, we have created comprehensive videos for each machine and uploaded them for easy access. If needed, we will gladly send you an operation video link.
Q: What is the lead time for delivery?
A: For samples, expect a lead time of 1-5 days following payment. For bulk orders, delivery takes 5-10 days post-deposit.
Q: Is it possible to request a customized design?
A: Yes, indeed. Our team of professional engineers is ready to assist in crafting the design that best suits your unique requirements.
Q: Does your company allow for custom manufacturing?
A: Yes, we do offer custom manufacturing, with support for both OEM and ODM. If you're interested in becoming a distributor or agent, we welcome further discussions to explore the possibilities.
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