Q: Which types of batteries are available for your products?
A: Our standard setup includes a reliable Lead-acid battery. However, we also offer the option to upgrade to a cutting-edge lithium battery, tailored to meet your specific requirements.
Q: How do you manage after-sales service?
A: Within the warranty period, we ensure comprehensive service support. Except for consumable parts and damages caused by human error, everything else is covered. Simply send us the defective parts, and we will repair or replace them at no additional cost.
Q: What is the pricing for your floor cleaning machines?
A: Our commitment to top-tier quality is unwavering. Based on this principle, we promise you a competitive and
satisfying price!
Q: Can you provide a video demonstration of the floor cleaning machine in action?
A: Absolutely! We have crafted detailed videos for each of our machines, readily available via our dedicated online platform. Should you need it, we'll promptly send you the operational video.
Q: What is your lead time for order fulfillment?
A: For samples, expect a swift turnaround of 1-5 days post-payment. Bulk orders are efficiently processed within 5-10 days following deposit confirmation.
Q: Is it possible to request a custom design?
A: Certainly, we embrace customization! Our team of expert engineers is on hand to design the perfect solution just for you.
Q: Does your company accommodate custom-made requests?
A: Yes, we warmly welcome custom orders, offering both OEM and ODM services. If you're interested in becoming a distributor or agent, let's discuss the exciting opportunities in detail.
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