Q: Which kinds of batteries can we choose?
A: Our standard configuration features a robust Lead-acid battery, but we also offer the option of an advanced lithium battery, tailored to fit customer preferences.
Q: How do you handle after-sales service?
A: During the warranty period, our commitment to you is that everything is complimentary, excluding wear and tear parts or damage caused by misuse. Simply provide us the faulty parts, and we will swiftly repair or replace them at no cost to you.
Q: Can you tell me about the pricing of your floor cleaning machines?
A: At any time, superior quality stands as the hallmark of our factory. On this foundation of excellence,
you can rest assured that our pricing will be both reasonable and satisfying!
Q: Can you send me a video demonstrating how the floor cleaning machine works?
A: Absolutely, we have created detailed videos for each machine, and they are readily available through our shared link. Should you require, we can promptly send you an instructional video.
Q: What is the lead time for order fulfillment?
A: For samples, expect a swift 1-5 days post-payment. For bulk orders, our efficient process ensures delivery within 5-10 days following your deposit.
Q: Is customized design an option?
A: Yes, certainly! Our team of expert engineers is on hand to craft the perfect, tailor-made design to meet your specific needs.
Q: Does your company support custom-made products?
A: Absolutely, customization is our forte. Both OEM and ODM are supported. If you're interested in becoming our distributor or agent, we'd love to discuss further details with you.
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