Q: Which types of batteries are available for selection?
A: Our standard offering includes a Lead-acid battery. Additionally, we cater to specific customer requests by providing the option for a lithium battery.
Q: How is the after-sales service managed?
A: Throughout the warranty period, every service is complimentary except for wear-and-tear parts and damages caused by human error. Simply provide the faulty parts, and we will repair or replace them at no cost to you.
Q: What can you tell me about the pricing of your floor cleaning machines?
A: At any given time, unparalleled quality is the cornerstone of our company. Rest assured,
you will receive a price that matches the top-notch quality, ensuring your complete satisfaction.
Q: Can you provide a video demonstration of how the floor cleaning machine operates?
A: Absolutely! We have meticulously filmed each machine's operation and uploaded these videos to our dedicated platform. Should you require them, we will gladly share the operation video with you.
Q: What is the lead time duration?
A: For samples, it takes 1-5 days post-payment, while bulk orders require 5-10 days after deposit.
Q: Is it possible to incorporate a customized design?
A: Certainly, we welcome the opportunity. Our team of skilled engineers is ready to craft the perfect design tailored to your needs.
Q: Does your company accommodate custom-made orders?
A: Indeed, we do accept custom-made orders, supported by OEM and ODM options. If you're interested in becoming a distributor or agent, let's delve into further discussions.
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