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A: Our standard setup includes a Lead-acid battery, but we also offer the option to use a lithium battery based on customer preference.
Q: How do you provide after-sales service?
A: During the warranty period, all services are complimentary, excluding wear-and-tear parts and damages caused by mishandling. Simply provide the faulty parts, and we will repair or replace them at no cost to you.
Q: Can you tell me about the pricing of your floor cleaning machine?
A: At any time, ensuring top-notch quality is our factory's primary commitment. Based on this foundation of excellence, you will receive a price that is both reasonable and
satisfying!
Q: Could you provide a video demonstrating the functionality of the floor cleaning machine?
A: Absolutely, we have created videos showcasing each machine and have made them accessible via our online channels. Should you require it, we will gladly send you an operational video.
Q: What is your lead time?
A: For samples, expect 1-5 days post-payment; for bulk orders, anticipate 5-10 days following the deposit.
Q: Is it possible to have a customized design?
A: Certainly, our team of expert engineers will assist in designing the perfect solution tailored to your needs.
Q: Does your company accommodate custom-made products?
A: Yes, we welcome custom orders and support both OEM and ODM. If you're interested in becoming a distributor or agent, let's explore further details.