Q: Which types of batteries are available for selection?
A: Our standard configuration includes a lead-acid battery. However, we can also accommodate a lithium battery according to the specific requests of our esteemed customers.
Q: How do you provide after-sales service?
A: During the warranty period, everything is complimentary except for wear-and-tear parts and damage caused by human error. Initially, please provide us with the faulty parts; we will then offer free repairs or replacements for you.
Q: Could you provide information regarding the pricing of your floor cleaning machines?
A: At any time, our factory prioritizes exceptional quality as the primary standard. Based on this top-tier quality, you will undoubtedly receive a reasonable and
satisfactory price! We ensure our pricing aligns with the high standards of our product.
Q: Could you send me a video demonstrating how the floor cleaning machine operates?
A: Absolutely, we have recorded videos of each machine in action and uploaded them via our dedicated chain address. If needed, we will gladly send you the operation video.
Q: What is the lead time for delivery?
A: For samples, the lead time is 1-5 days post-payment, and for bulk orders, it ranges from 5-10 days following the deposit.
Q: Is it possible to accept customized designs?
A: Absolutely, we welcome customization! Our team of professional engineers is ready to assist in designing the most suitable option tailored for you.
Q: Does your company undertake custom-made requests?
A: Yes, we do. We support OEM and ODM. If you're interested in becoming our distributor or agent, let's discuss further details.
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