Q: Which types of batteries are available for selection?
A: Our standard model comes equipped with a Lead-acid battery. However, we also offer the option to upgrade to a lithium battery, tailored to meet our customer's specific needs.
Q: How do you manage after-sales service efficiently?
A: During the warranty period, everything is covered except for wear and tear parts and damage caused by human error. Initially, you need to supply the faulty parts; subsequently, we will gladly repair or replace them at no cost to you.
Q: Could you provide details regarding the pricing of your floor cleaning machine?
A: Quality is paramount at our factory, and we are committed to offering high standards. Rest assured, our pricing is competitive and
designed to meet your satisfaction!
Q: Could you send a video showcasing the operation of the floor cleaning machine?
A: Absolutely, we've created videos for each machine and uploaded them on our platform. If you require, we are happy to send you the operational video directly.
Q: What is the estimated lead time for delivery?
A: For samples, expect delivery within 1-5 days following payment. For bulk orders, the lead time is approximately 5-10 days post-deposit.
Q: Is it possible to customize the design to suit specific requirements?
A: Certainly, we offer customization services, and our expert engineers are ready to design the most suitable solution for you.
Q: Does your company accommodate bespoke requests?
A: Yes, we welcome custom orders, with both OEM and ODM options supported. If you're interested in becoming a distributor or agent, let's discuss further details.
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