Q: Which types of batteries can we select for our needs?
A: Our standard configuration includes a high-performance Lead-acid battery. However, we can also accommodate your preference for a lithium battery, tailored to your specific requirements.
Q: How do you manage after-sales service for your products?
A: During our comprehensive warranty period, we cover everything absolutely free, except for wearing parts and any damages caused by human error. Simply provide us with the defective parts and we will promptly repair or replace them at no cost to you.
Q: Could you tell me about the pricing of your floor cleaning machines?
A: At any given moment, we prioritize exceptional quality as our factory's main standard. Building on this foundation of superior quality, you are guaranteed a fair and
satisfactory price!
Q: Could you provide me with a video demonstration of how the floor cleaning machine operates?
A: Absolutely, we have recorded videos of each machine in action and uploaded them to our dedicated channel. If you require, we will happily send you the operation video for your reference.
Q: What is the expected lead time for order fulfillment?
A: For sample orders, expect a lead time of 1-5 days following payment. For bulk orders, it will be 5-10 days post-deposit.
Q: Is it possible to have a customized design for the product?
A: Certainly! Our team of professional engineers is available to assist you in crafting the most suitable design tailored to your needs.
Q: Does your company offer custom-made options?
A: Yes, we are pleased to support custom-made options, including OEM and ODM services. If you're interested in becoming our distributor or agent, let's discuss further details.
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