Q: Which kinds of batteries can we choose?
A: Our standard configuration includes the reliable Lead-acid battery, and for those seeking advanced options, we proudly offer the cutting-edge lithium battery upon customer request.
Q: How to carry out after-sales service?
A: During the warranty period, rest assured that everything is complimentary except for wear-and-tear parts and any damage caused by improper use. Firstly, simply provide us with the faulty parts, and we will promptly repair or replace them at no cost to you.
Q: What about your floor cleaning machine price?
A: Here at Wachtel Industrial Technology, superior quality is our unwavering standard. On this foundation of top-tier quality, we offer you a price that is not only reasonable but also immensely
satisfying, ensuring you receive the best value.
Q: Can you send me the video to show how the floor cleaning machine works?
A: Absolutely, we have meticulously crafted videos showcasing each machine in action, all uploaded to our dedicated channel. Should you require, we will gladly forward you the operation video to demonstrate its functionality.
Q: How long does it take for lead time?
A: For samples, expect a swift lead time of just 1-5 days post-payment; for bulk orders, delivery is efficiently managed within 5-10 days after the deposit is received.
Q: Is customized design acceptable?
A: Yes, indeed! Our team of professional engineers is eager to assist in designing the most suitable option tailored specifically for your needs.
Q: Does your company accept custom-made products?
A: Certainly, we embrace custom-made orders, with full support for OEM and ODM. If you are interested in becoming our distributor or agent, we welcome you to discuss further details with us.
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