Q: Which types of batteries are available for selection?
A: Our standard offering is a robust Lead-acid battery. However, for those desiring enhanced energy solutions, we are pleased to provide lithium battery options upon customer request.
Q: How is after-sales service conducted?
A: Within the warranty period, we provide complimentary service except for wear parts and damage caused by human error. Simply present the faulty parts, and we will promptly repair or replace them at no charge.
Q: Can you provide information on the pricing of your floor cleaning machines?
A: At all times, exceptional quality remains the cornerstone of our manufacturing ethos. Based on this foundation of unparalleled quality, you are assured of receiving pricing that is both reasonable and
satisfactory!
Q: Could you send me a video demonstration of the floor cleaning machine in action?
A: Absolutely! We have recorded videos of each machine in operation, readily accessible via our platform's chain address. If required, we will gladly send you a comprehensive operation video.
Q: What is the lead time for orders?
A: For sample requests, expect a swift turnaround of 1-5 days post-payment. For bulk orders, the lead time ranges from 5-10 days following deposit receipt.
Q: Is it possible to accept customized designs?
A: Yes, indeed! We boast a team of expert engineers ready to craft the perfect design tailored specifically to your needs.
Q: Does your company accommodate custom-made requests?
A: Certainly, we embrace custom-made orders and fully support OEM and ODM services. For those interested in becoming a distributor or agent, we welcome further discussions on collaboration opportunities.
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