Q: Which types of batteries are available for selection?
A: Our standard configuration includes a Lead-acid battery. However, we also offer the option to use a lithium battery based on the customer's preferences.
Q: How do you handle after-sales service?
A: During the warranty period, we offer complimentary services, excluding wear-and-tear parts and damage caused by human error. Initially, you need to provide the defective parts; then, we'll handle the repairs or replacements at no cost to you.
Q: Could you provide information regarding the pricing of your floor cleaning machines?
A: At any time, our commitment is to unparalleled quality as the foundation of our operations. Rest assured, with top-notch quality products, you will also receive a fair and
competitive price!
Q: Is it possible to receive a video demonstration showing the operation of the floor cleaning machine?
A: Absolutely, we have diligently recorded videos of each machine in action and have them readily available via our online platform. Should you require, we are pleased to send you an operational video.
Q: What is the estimated lead time for delivery?
A: For samples, expect 1-5 days following payment; for bulk orders, anticipate 5-10 days after the deposit is received.
Q: Is it possible to request a customized design?
A: Yes, indeed! Our skilled engineers are ready to collaborate and craft the ideal design tailored to your specifications.
Q: Does your company offer custom manufacturing options?
A: Certainly, we provide custom solutions, supported by OEM and ODM. If you're interested in becoming our distributor or agent, we invite you to discuss further details with us.
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