Q: Which types of batteries are available for selection?
A: Our standard configuration comes with a robust Lead-acid battery, providing reliable performance. However, for those seeking the latest in battery technology, we offer the flexibility of a lithium battery, catering to specific customer requests.
Q: How do you manage after-sales service?
A: During the comprehensive warranty period, we provide free services excluding wear-and-tear parts and damages caused by misuse. Simply provide us with the faulty components, and we will promptly repair or replace them at no additional cost to you.
Q: What is the pricing for your floor cleaning machines?
A: At any time, our commitment to top-tier quality remains unwavering. Rest assured, while our products meet the highest standards, you will also receive a competitive and
satisfactory price!
Q: Can you provide a video demonstration of the floor cleaning machine in action?
A: Absolutely, we have meticulously crafted videos for each machine, available on our dedicated platform. If desired, we can easily share an operational video with you to showcase the machine's capabilities.
Q: What is the estimated lead time for delivery?
A: For sample orders, expect a swift processing time of 1-5 days post-payment. For bulk orders, anticipate a lead time of 5-10 days following deposit confirmation.
Q: Is it possible to accept customized designs?
A: Yes, indeed. Our team of expert engineers is dedicated to crafting tailored solutions, ensuring the design is the most suitable for your unique needs.
Q: Does your company entertain custom-made orders?
A: Yes, we wholeheartedly support custom-made requests, including OEM and ODM. If you're considering becoming our distributor or agent, let's delve into more detailed discussions.
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