Q: Which types of batteries are available for selection?
A: Our standard offering includes a Lead-acid battery. However, we also provide the option of a lithium battery tailored to customer preferences.
Q: How is after-sales service conducted?
A: During the warranty period, all services are complimentary, excluding wearing parts and any man-made damage. First, provide us with the defective parts; subsequently, we will repair or replace them at no additional cost.
Q: Could you provide insights into the pricing of your floor cleaning machines?
A: At Wachtel Industrial Technology (Shandong) Group Co., LTD, superior quality is our benchmark. Based on top-notch quality, you are assured of receiving a competitive and
satisfactory price!
Q: Is it possible to receive a video demonstration of how the floor cleaning machine operates?
A: Absolutely! We have created videos for every machine and uploaded them to our designated platform. If needed, we would be delighted to send you the operation video.
Q: What is the lead time for delivery?
A: For samples, expect 1-5 days post-payment; for bulk orders, anticipate a lead time of 5-10 days following the deposit.
Q: Is customized design an option?
A: Yes, certainly. Our expert engineers are on hand to craft the design that best meets your requirements.
Q: Does your company accommodate custom-made orders?
A: Yes, we do. We support both OEM and ODM. If you're interested in becoming our distributor or agent, let's delve into more details.
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