Q: Which kinds of batteries can we choose?
A: Our standard configuration includes an efficient Lead-acid battery, and for customers who desire a more advanced option, we offer the flexibility to use a cutting-edge lithium battery.
Q: How do you handle after-sales service?
A: During the warranty period, all services are complimentary, except for wear parts and any damage caused by misuse. Initially, you should provide us with the malfunctioning parts, and we will promptly repair or replace them at no additional cost to you.
Q: What pricing can we expect for your floor cleaning machine?
A: Our factory is committed to maintaining exceptional quality as our top priority. Based on this superior standard, we ensure you receive a highly competitive and
satisfying price!
Q: Can you provide a video demonstration of how the floor cleaning machine operates?
A: Absolutely, we have meticulously crafted a comprehensive video for each machine, accessible via our dedicated link. Should you require it, we'll be delighted to send you an operation video.
Q: What is the lead time for your products?
A: For a sample, expect a swift 1-5 days post-payment; for bulk orders, anticipate a prompt 5-10 days following deposit.
Q: Is a customized design an option?
A: Certainly, our team of expert engineers is at your service to craft the most suitable design tailored to your needs.
Q: Does your company accommodate custom-made orders?
A: Indeed, we embrace customization with open arms, supporting both OEM and ODM. If you're interested in becoming our distributor or agent, we would love to delve into further details with you.
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